Tendril Labs - Discovery

Tell us what's eating your team's time

Tendril Labs builds AI agents that take over the repetitive, rule-based work your team does on a schedule, so your people spend their hours on work that actually needs a human. This short questionnaire helps us understand your business and point at one achievable first project.
Takes about 7 minutes. No sales pitch attached.

1

Company

2

Pain Points

3

Operations

4

Growth

5

Review

The basics so we know who we're talking to.

Company name

Please fill in all required fields.

Your name

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Your role

Founder / owner / operator Operations / production Marketing / sales Admin / finance Other / custom

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Email

Please enter a valid email address.

Website

Please enter a valid URL (e.g. https://example.com).

Company type select all that apply

D2C E-commerce B2B Services SaaS / Software Food & Beverage Retail / Physical Location Professional Services Manufacturing Healthcare / Wellness Other

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Team size

Just me 2-5 people 6-20 people 21-50 people 50+ people

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The repetitive work, the delays, and the one thing you would fix first.

What eats your team's time? select all that apply

Data entry / copying between systems Answering repetitive customer emails Scheduling / calendar management Manual report creation Social media posting / management Writing product descriptions / copy Qualifying and routing leads Manual inventory checks Invoicing / payment follow-ups Other

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Where do delays creep in? select all that apply

Slow customer response times Quotes/proposals take too long Order processing bottlenecks Waiting on data to make decisions Issues pile up after hours/weekends Internal approval processes Other / custom

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If you could fix ONE thing...

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Roughly how many hours a week does that ONE thing take?

Under 5 hours 5-10 hours 10-20 hours 20+ hours Not sure

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The systems in play today, how you sell, and where automation can fit in.

Which of these do you use? select all that apply

Store & website

Shopify WooCommerce / WordPress Square Squarespace Other / custom

Email, chat & docs

Google Workspace Microsoft 365 / Outlook Slack / Teams Other / custom

Accounting, payments & invoicing

QuickBooks / Xero Stripe Other / custom

Projects, tasks & data

Notion / Asana / Monday Airtable Other / custom

Automation & AI

Zapier / Make Other / custom

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How do you track sales and customers today?

No system - names live in our heads or spreadsheets Spreadsheet tracker HubSpot Salesforce Pipedrive Other / custom

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Where does your business information live? select all that apply

Centralized CRM / database Scattered across spreadsheets Locked in multiple SaaS tools Paper records / files "Tribal knowledge" (in people's heads) Other / custom

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Biggest operational challenge

Inventory / stock management Order fulfillment / shipping Quality control / consistency Supplier / vendor management Demand forecasting No major operations issues Other / custom

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Growth plans, AI experience, and how your data should be handled.

What's standing in the way of growth? select all that apply

Hiring / labor costs Founder's time / bandwidth Can't support more customers Operations get messy as we grow Not enough leads / customers Cash flow / working capital Other / custom

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How do new customers usually find you? select all that apply

Word of mouth Referrals Social media Paid ads Website / online store Retail or wholesale accounts Other / custom

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AI experience so far

Never tried - curious but unsure where to start Experimented with ChatGPT / tools but no implementation Have some automation (Zapier, etc.) but want more Tried AI but hit limitations / didn't stick Actively using AI, want to expand

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If you've tried automation or AI before, briefly: what happened?

How important is keeping your business data private and local to you?

Not a concern Somewhat important Very important Non-negotiable

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Where should your business data live?

Cloud is fine - we already live in SaaS tools Cloud OK, but keep some things off it Must stay on our premises (local) Not sure - haven't thought about it

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Which of these would be hardest to see leave your premises? select all that apply - optional

Customer lists Recipes or formulas Financials Payroll

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What would success look like in 6 months?

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Starting budget range

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please review for accuracy and submit

Anything else we should know?

🌱

Thanks!

Tendril Labs will review your answers and pick one task where an agent can deliver a fast, measurable win, then set up a short call to talk it through and agree on a 30-day goal.

Expect to hear from us via email within 1-2 business days.

Tendril Labs · tendrillabs.ai